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Encar.com Parser FAQ

🤔 General Questions​

What is Encar.com Parser?​

Encar.com Parser is a powerful API service that extracts comprehensive vehicle data from Encar.com, South Korea's leading automotive marketplace. It provides real-time access to vehicle listings, dealer information, pricing data, and market insights.

What data can I extract?​

Our parser extracts:

  • Vehicle Listings: Complete car details, specifications, and features
  • Pricing Information: Current prices, price history, and market trends
  • Dealer Information: Contact details, ratings, and location data
  • Market Analytics: Trends, statistics, and competitive analysis
  • Images & Media: High-quality photos and videos

How accurate is the data?​

We maintain 99.5% data accuracy through:

  • Real-time Validation: Continuous data quality checks
  • Automated Verification: Cross-reference with multiple sources
  • Manual Review: Regular quality audits
  • Error Reporting: Comprehensive error tracking and resolution

🔧 Technical Questions​

How do I get started?​

  1. Sign up for an API key at CarAPIs.com
  2. Choose your plan (Standard, Professional, or Enterprise)
  3. Get your API key from the dashboard
  4. Start making requests using our RESTful API

What are the API rate limits?​

  • Standard Plan: 1,000 requests per hour
  • Professional Plan: 10,000 requests per hour
  • Enterprise Plan: 100,000 requests per hour

How do I authenticate my requests?​

Include your API key in the Authorization header:

Authorization: Bearer {your_api_key}

What response formats do you support?​

We support JSON responses with consistent structure:

{
  "success": true,
  "data": {
    // Your requested data here
  }
}

How often is the data updated?​

  • Vehicle Listings: Updated every 15 minutes
  • Pricing Data: Real-time updates
  • Dealer Information: Updated daily
  • Market Statistics: Updated hourly

💰 Pricing & Billing​

How much does it cost?​

We offer flexible pricing plans:

  • Standard: $99/month - 1,000 requests/hour
  • Professional: $299/month - 10,000 requests/hour
  • Enterprise: Custom pricing - 100,000+ requests/hour

Do you offer a free trial?​

Yes! We offer a 7-day free trial with 1,000 requests to test our API.

Can I upgrade or downgrade my plan?​

Yes, you can change your plan at any time. Changes take effect immediately.

How do you handle overages?​

We'll notify you when you approach your limit. You can upgrade your plan or purchase additional requests.

🌐 Coverage & Data​

What geographic areas do you cover?​

We provide comprehensive coverage across South Korea:

  • Major Cities: Seoul, Busan, Incheon, Daegu, Daejeon
  • Metropolitan Areas: Gyeonggi-do, Chungcheong-do, Jeolla-do
  • Rural Areas: Extended coverage in rural regions
  • Special Regions: Jeju Island, Gangwon-do

What vehicle types are supported?​

  • Passenger Cars: Sedans, coupes, convertibles
  • SUVs & Crossovers: All SUV categories
  • Trucks & Vans: Commercial and personal vehicles
  • Electric Vehicles: EVs and hybrids
  • Luxury Vehicles: Premium and exotic cars
  • Commercial Vehicles: Business and fleet vehicles

How far back does your historical data go?​

  • Price History: Up to 2 years of historical pricing
  • Listing History: Complete listing lifecycle tracking
  • Market Trends: 5 years of market analysis data

🔒 Security & Compliance​

Is my data secure?​

Yes, we implement enterprise-grade security:

  • End-to-end Encryption: All data is encrypted in transit and at rest
  • API Key Security: Secure key management and rotation
  • Access Controls: Role-based access and permissions
  • Audit Logging: Complete access tracking and monitoring

Do you comply with data regulations?​

Yes, we comply with:

  • GDPR: European data protection regulations
  • CCPA: California consumer privacy laws
  • Korean Data Laws: Local data protection requirements
  • Industry Standards: SOC 2, ISO 27001 compliance

Can I use the data for commercial purposes?​

Yes, all our plans include commercial usage rights. Please review our Terms of Service for details.

🚀 Integration & Support​

Do you provide SDKs?​

Yes, we offer official SDKs for popular languages:

What if I need custom integration?​

Our enterprise customers get:

  • Dedicated Support: Technical account management
  • Custom Integration: Tailored solutions
  • Priority Support: 24/7 technical assistance
  • SLA Guarantees: Performance and uptime guarantees

How do I get technical support?​

  • Documentation: Comprehensive guides and tutorials
  • API Status: Real-time service status
  • Support Portal: Ticket-based support system
  • Community: Developer forums and discussions

📊 Performance & Reliability​

What's your uptime guarantee?​

We guarantee 99.9% uptime for all plans, with enterprise customers receiving 99.99% uptime guarantees.

How fast are API responses?​

  • Average Response Time: <2 seconds
  • Peak Performance: <1 second for most requests
  • Real-time Data: Instant access to live information

Do you provide monitoring and analytics?​

Yes, all customers get access to:

  • Usage Analytics: Request volume and patterns
  • Performance Metrics: Response times and error rates
  • Data Quality Reports: Accuracy and completeness metrics
  • Cost Optimization: Usage recommendations

🔄 Updates & Maintenance​

How often do you update the API?​

We release updates regularly:

  • Feature Updates: Monthly new features and improvements
  • Bug Fixes: Weekly patches and fixes
  • Security Updates: Immediate security patches
  • Performance Improvements: Continuous optimization

Do you provide migration support?​

Yes, we provide:

  • Migration Guides: Step-by-step migration instructions
  • Backward Compatibility: Support for older API versions
  • Testing Tools: Migration validation and testing
  • Dedicated Support: Migration assistance for enterprise customers

How do you handle API changes?​

  • Versioning: All changes are versioned
  • Deprecation Notices: 6-month advance notice for breaking changes
  • Migration Tools: Automated migration scripts
  • Documentation: Updated guides and examples

📞 Contact & Support​

How can I contact support?​

What are your support hours?​

  • Standard Support: Monday-Friday, 9 AM - 6 PM EST
  • Priority Support: 24/7 for Professional and Enterprise plans
  • Emergency Support: Available for critical issues

Do you offer training and onboarding?​

Yes, we provide:

  • Onboarding Sessions: Personalized setup assistance
  • Training Webinars: Regular training sessions
  • Documentation: Comprehensive guides and tutorials
  • Best Practices: Industry-specific recommendations

Still have questions? Contact our support team at support@carapis.com or visit our support portal.